publications

Communication Project Client Satisfaction Survey

by Angela Sinickas, ABC

What this Starter Kit includes:
A nearly 60-question survey that identifies how well the communication group's internal clients believe the projects went during the previous year, from planning to implementation to measurement of results.

The survey tool also asks the group's clients how important various criteria are to them to help the communicators prioritize their future areas of focus.

What it will do for your company:

• Helps the communication group satisfy the needs of internal clients.
• Can be used annually or after each major project as a follow-up.
• Can be used as part of the performance review process for staff members.

CD-ROM

Please note that this kit is licensed only to organizations, not individuals.